Roger Purple 1 Report post Posted February 12, 2016 Hey guys, Im sure you've seen me in help desk, im just wondering whats better that us support team staff can do better to assist you in your issues, all comments are welcome aslong as they are constructive Regards Roger Purple [Support Team] Share this post Link to post Share on other sites
Fish 174 Report post Posted February 12, 2016 Change the system Share this post Link to post Share on other sites
Fitz 1239 Report post Posted February 12, 2016 59 minutes ago, ιтzŦlυxιι JEBACH said: Change the system Care to elaborate? 1 Share this post Link to post Share on other sites
Fish 174 Report post Posted February 12, 2016 Not really Share this post Link to post Share on other sites
Jay 661 Report post Posted February 12, 2016 13 minutes ago, ιтzŦlυxιι JEBACH said: Not really Did you miss the "as long as they are constructive"? 1 Share this post Link to post Share on other sites
Fish 174 Report post Posted February 12, 2016 No it is just, change the system Share this post Link to post Share on other sites
Roger Purple 1 Report post Posted February 12, 2016 its way on improving? not changing the whole system Share this post Link to post Share on other sites
Nova 1779 Report post Posted February 12, 2016 doesnt really need an improvement. as far as i know the system works fine Share this post Link to post Share on other sites
Roger Purple 1 Report post Posted February 12, 2016 anying the support team could do better? in dealing with issues that come through help desk? Share this post Link to post Share on other sites
Spectral 1342 Report post Posted February 12, 2016 Remain courteous at all times, split up more less people on one issue unless needed, no dragging people without the courtesy of a poke, just the basics sometimes slip. Also making sure it's kept professional and no conflict of interest, or even the appearance of such is seen. If yr on help desk and in a certain gang or such you should not deal with issues involving it, or any issue involving yourself. 1 Share this post Link to post Share on other sites