Lads,
Couple days ago iamjack made the suggestion of a dispatch type role (along with a couple others within the patrol) that would be tasked with taking verbal dispatchs from distressed civilians etc.
COs could choose to active it or not, and poke them if someone joins the channel in teamspeak to notify them that they need assistance.
In game another button could be added to the tablet for the 000 helpline that would open teamspeak for the user, additional if you fellas feel it necessary a button for police to push to say that its active.
Cheers
Loxton