Hey All,
Against my better judgement I've decided to comment on this thread to offer my own opinion and response to everything that has been thrown around regarding this issue. I had been trying to stay away from it in favour of more useful pursuits but after reading this thread i feel obliged to express my sentiment in at least some capacity.
My opinion on the issue has always been that as a function of the time dedicated to staffing/working on the server staff should be entitled to some perks, however there is a line where use of "perks" drifts into the world of abuse and becomes detrimental to the server as a whole. The fundamental backbone of pvp servers (or indeed servers in general) is fairness, a fair go. The players need to be able to feel that their experience in the game passes a minimum degree of fairness, that's why we ban hackers instead of letting them run loose and we stop teamkillers because they undermine the competitive integrity of the server and ruin peoples enjoyment.
We can now consider the idea fairness when applied to the issues red addressed in his original post/comments here, namely the way some staff utilized the tools supplied to them. Used in moderation these tools are fine, like any good thing, in moderation people tend to be understanding and okay with it given the work people put in. But if people use them all the time players very quickly feel like the staff team is cheating to win, which undermines community faith in the staff team and server as a whole and makes players feel like the server is rigged against them/fundamentally unfair in a way that makes them quit/leave.
Then we have leadermarkers, for leadermarkers I cannot/could not ever see a justification for the level of use that they saw. Leadermarkers are about as close to literal cheating as a tool can get when used in a competitive setting outside of administration duties. I acknowledge that it can be useful in server event situations or when spectating player, but when you are actively killing people with leadermarkers on and spawned gear I can easily see how players might feel that staff are cheating. It brings into question the integrity of the whole server. I dont think anyone could argue with a straight face that someone both seeing them on the map/through walls and shooting at them with spawned in gear at the same time would not make players frustrated to the point of leaving. Because it is unfair, despite what rationalizations anyone can come up with. That is not a "perk" that is cheating.
To anyone who has/would contend that staffing does not play a role in the perception and popularity of a server I could not more strongly disagree. When players feel staff are cheating/abusing powers or are having heated arguments with them in chat it does not make the server feel like a welcoming environment or a place they want to be. I acknowledge our server has other problems, which i am working on fixing as best I can! However, staff integrity and actions can easily make or break a server and should not be downplayed like it has been in a few comments above. Because when players see staff continually using powers in a way that tips the balance beyond any reasonable perception of fairness for no reason except personal enjoyment it WILL drive people away, especially when it continues over the course of months even the most loyal players will leave, feeling hopeless and like the deck is stacked against them
The players on the server should not be our enemies, the community and loyal players are what ultimately makes a server great/long lasting. To treat players with disdain and disrespect is not just unprofessional, it is suicidal for the server. Staff arent better than players, we are there to ensure the server runs fairly and smoothly. I think at some point this fact was lost sight of by some people.
As i see it our role now is two fold,
a) to re-establish faith in the integrity of staff,
b) improve the server (performance and gameplay wise) to make it more enjoyable again.
To anyone who has been away, You are most welcome back with open arms and if you have any feedback or wants for the next update let me know! We can all make WL great again together :)
Anyway I've said my piece now, I hope it helps shed some light on everything.